Privacy Policy

Last Updated: November 2025

This Privacy Policy describes how Jean Mack (“we,” “our,” or “us”) collects, uses, stores, and protects your personal information when you visit our website, make a purchase, or interact with our services.

By using our website, you agree to the practices described in this Privacy Policy.

1. INFORMATION WE COLLECT

We collect information in the following ways:

A. Personal Information You Provide

When you make a purchase, create an account, or contact us, we may collect:

Full name
Email address
Mailing/billing address
Phone number
Payment information (processed securely by third-party processors)
Order history
Customer service messages
Product preferences

We do not store your full credit card information.

B. Automatically Collected Information

When you visit our website, we may automatically collect:

IP address
Browser type
Device type
Pages you view
Time spent on the site
Referring website
Cookies and tracking technologies

This information helps us improve website performance and enhance your shopping experience.

C. Cookies & Tracking Technologies

We use cookies, pixels, and similar technologies to:

Personalize your experience
Remember your preferences
Analyze website traffic
Deliver relevant ads

You can disable cookies in your browser settings, but some site features may not function properly.

2. HOW WE USE YOUR INFORMATION

We use your information to:

Process and fulfill orders
Provide customer support
Improve website performance and user experience
Communicate updates, promotions, or important notices
Prevent fraud and ensure security
Personalize your shopping experience
Conduct business analytics and marketing

We will never sell your personal information.

3. HOW WE SHARE INFORMATION

We may share information with trusted third parties to operate our business, including:

Payment processors (e.g., Shopify Payments, PayPal)
Shipping carriers (e.g., USPS, UPS, FedEx)
Email marketing platforms
Website hosting and technical service providers
Advertising partners (e.g., Meta, Google)

We only share the minimum necessary information.

We do not sell, rent, or trade your personal data.

4. DATA SECURITY

We implement industry-standard security measures to protect your information, including:

Encrypted payment gateways
Secure servers
Limited employee access
SSL protection

While we take strong precautions, no system is 100% secure.

5. YOUR RIGHTS

Depending on your location, you may have the right to:

Access your personal information
Update or correct your information
Request deletion of your data
Opt out of marketing communications
Request a copy of the data we hold

To exercise these rights, contact: support@jeanmack.com

6. EMAIL & MARKETING COMMUNICATIONS

You may opt in to receive:

Promotions
Product launches
Restock alerts
Exclusive brand updates

You may unsubscribe at any time by clicking the “Unsubscribe” link at the bottom of any email.

7. THIRD-PARTY LINKS

Our website may contain links to external websites.
We are not responsible for the privacy practices, content, or policies of those third-party sites.

8. CHILDREN’S PRIVACY

Our website is not intended for children under 13.
We do not knowingly collect data from children.

If you believe a child has provided personal information, contact us immediately.

9. INTERNATIONAL USERS

If you access our website from outside the United States, please note:

Your information may be transferred to and processed in the U.S.
By using our site, you consent to this transfer.

10. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy at any time.
Changes will be posted on this page with an updated “Last Updated” date.

Your continued use of our site after changes are posted indicates acceptance.

11. CONTACT INFORMATION

If you have questions about this Privacy Policy or your data, please contact us:

Email: support@jeanmack.com
Business Name: The House of Jean Mack
Website: www.jeanmack.com